Q - Do you provide free shipping to anywhere?
A - Free shipping is provided throughout Canada and the continental United States. From other locations in Western Europe, for orders ranging from $50 - $149.99, the shipping rate is $25.00. For orders $150 and up, international shipping is free.
Q - What kind of shipping service do you use?
A - It's important to me that my clients receive their orders as soon as possible, using a safe and secure mechanism. I only use Expedited Post through Canada Post because it provides insurance coverage and tracking capability along with faster delivery service. For orders to international destinations, either FEDEX, UPS or DHL would be used to ensure tracking and insurance coverage.
Q - What kind of materials do you use?
A - I use quality plated materials, including sterling silver-plated resin beads for some pieces. To the extent possible, I use nickel-free and lead-free chains, components and findings, especially where it's likely that the item will come in contact with skin as I am aware of allergic reactions to certain metals. Semi-precious stones and freshwater pearls are not known to cause allergic reactions.
Q - Do you do custom orders for special occasions?
A - Definitely. I am often asked to create something special for a client to celebrate a milestone event. I am happy to create something unique or an adaptation of one of my designs to add that special touch or item of significance for the recipient.
Q - Do you make earrings using other findings besides posts?
A - I appreciate that not everyone can wear posts, so I am starting to create earring designs using lever backs because these are more secure than shepherd hooks and I prefer the look for the earring.
Almost all earring designs can be converted to clip or lever back upon request.