FAQs

FAQs

Q - Do you provide free shipping to anywhere?

A - Free shipping is provided throughout Canada and the continental United States. If I were to receive orders from other locations, shipping costs would have to be added. Depending on the destination, the shipping costs may exceed the value of the item. Every effort will be made to keep the shipping costs reasonable but ultimately, it's the client's decision.

Q - What kind of shipping service do you use?

A - It's important to me that my clients receive their orders as soon as possible, using a safe and secure mechanism.  I only use Expedited Post through Canada Post because it provides insurance coverage and tracking capability along with faster delivery service.  

Q - What kind of materials do you use?

A - I use quality plated materials, including sterling silver-plated resin beads for some pieces. To the extent possible, I use nickel-free and lead-free chains, components and findings, especially where it's likely that the item will come in contact with skin as I am aware of allergic reactions to certain metals. Semi-precious stones and freshwater pearls are not known to cause allergic reactions.

Q - Do you do custom orders for special occasions?

A - Definitely.  I am often asked to create something special for a client to celebrate a milestone event.  I am happy to create something unique or an adaptation of one of my designs to add that special touch or item of significance for the recipient.